Kent Network Solutions, Inc. (Kent) is an IT Service Organization (ITSO) providing outsourced Business IT Systems (BITS), and network engineering services.

Companies know that network uptime and system availability are critical business functions and must be maintained, but most companies don’t know how to economically achieve this.

Managing your Business IT Systems (BITS) to best practice standards doesn’t have to cost a fortune. Get an on line estimate of support.

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Downtime: It will cost you!

Downtime cost analysis is a numbers game. The objective is simple – to find the magic number….the  
point at which the costs of downtime exceed the costs of prevention and mitigation. This is the point of justification....

Playing the Game

Everyone knows that downtime is costly. Everyone also knows that downtime is preventable (to a certain extent), and certainly, what cannot be prevented, can be managed and mitigated. But this knowledge alone may not move anyone to act, largely because "action" is also costly. It takes time, money and staff resources to analyze needs and develop working solutions. And, above all, expenses have to be justified.

To play the game, IT staffers must be able to quantify the costs of downtime in real business terms .... moving downtime from the realm of complaint into "costs and consequences". To achieve this goal, the following questions must be addressed:

What is downtime?

"Downtime" is hard to define. The meaning will vary by organization, person, system and event. On a big picture level, downtime occurs whenever a given system (application, server, network) cannot be accessed or used for its intended purpose. Obviously, there are "shades" of downtime based on the degree of impact (intermittent interruptions or full-blown outage), duration, frequency, visibility (internal systems versus external systems for customer usage), and extent (the number of end-users and locations involved). These "shades" drive related costs and the need for effective management solutions.

What is downtime management?

Downtime management is a combination of physical solutions (hardware and software) and logical practices (policies and procedures). The goal of downtime management is prevention (to minimize downtime occurrences) and mitigation (to minimize the impact of...

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Network Solutions Lowers the Cost of Doing Business

A study conducted by The Gartner Group, (http://www.gartner.com/) showed lost productivity from network downtime accounts for almost one week of salary per employee. This very real cost increases for companies neglecting network maintenance and management. It is startling to find that some, especially small to mid-sized businesses, do not account for their network at all which is certainly a formula for lost profitability. This study further reported that the cost of network management was underestimated by one-half. In fact, labor costs account for 43% in some networks and additional expenses account for equipment replacement and network maintenance, ongoing training, network downtime, disaster recovery, and network security. By accounting for your network management with Kent Network Solutions, you’ll have a reliable network for your business and ultimately, the accountability necessary for continued success.

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